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Support and Frequently Asked Questions
Mirye Software is a division of Proactive International, LLC, based in Beaverton, Oregon, with additional offices in Nagano, Japan.

Customer Service

Mirye's headquarters is open Monday - Friday, 9 AM to 5 PM Pacific Standard Time.

How to reach Customer Service...

Technical Issues

If you are experiencing technical issues with a Mirye product, please refer to the product FAQ (Frequently Asked Questions) of the product first for contact information for technical support of each product.

Product Warranty

Please refer to the warranty portion of the End User License Agreement of the product you purchased. Product Warranty support is offered through the original developer of the product.

Returns

If you would like to return a product, please refer to the terms specified in the End User License Agreement. If you purchased through a reseller, your reseller may have return policies different from the developer.

  • Audio Library FAQ  ( 3 items )
    Support resources are available for Audio libraries and other audio related content published through Mirye.
  • General FAQ  ( 1 items )
    Find answers to your frequently asked questions about Mirye products, customer service and more.
  • Valentina Database System FAQ  ( 20 items )
    Support resources are available for Paradigma Software Valentina Database System.
  • Runtime Revolution FAQ  ( 12 items )
    Find answers about the Runtime Revolution product line.

© 2007. Mirye Software Division of Proactive International.